NCSC Strategic Communications Officer Ref. 2411

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Operational and Surveillance
Full Time
£28,642 (plus London Allowance of £5,500)

At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodiverse conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce.

Summary of role

This is an exciting opportunity to join the NCSC Strategic Communications team, focusing on Events and Internal Communications, within the NCSC’s headquarters in Nova South.

The National Cyber Security Centre (NCSC) is the UK’s authority for cyber security advice and incident management and aims to make the UK the safest place to live and work online. The NCSC manages national cyber incidents, provides the centre of expertise on cyber security, and delivers tailored support and advice to departments, regulators and industry. An essential part of our strategic objectives is promoting our work and messaging through various channels of communications, both externally by engaging with stakeholders through our busy programme of events, and internally to cascade messaging with colleagues – this is where you come in.

What will the successful candidate be doing?

We are looking for a motivated, creative and enthusiastic individual to join our friendly team. This is a diverse role with unique and varied opportunities to work with senior government ministers, engage in our flagship annual event (CYBERUK), learn about our external Speakers programme, work on virtual events, get stuck into our new filming studio and deliver key messaging to staff through internal communications.

You will also have the chance to get involved in the wider work of the team and support important issues such as Equality, Diversity and Inclusion and further develop your core communications skills.

Your team will be based in both London and Cheltenham, and the role offers a mixture of both on-site and remote working, based on business requirements and your personal preference.

We will take a flexible and positive attitude to how you’d get the job done. Please come and talk to us about how we can shape the role to work for the business and for you.

Key responsibilities:

•    Supporting the delivery and facilitation of both internal and external events including the management of a dedicated 200-person events space within our headquarters
•    Facilitating the day-to-day running of our new filming studio
•    Coordinating NCSC presence at external events through our Speakers Programme and on-site exhibitions including for running external stands
•    Delivery of internal virtual events such as Town Halls
•    Developing strong relationships across the various NCSC Business Support functions
•    Creating and uploading engaging content across our internal comms channels
•    Putting forward your own creative ideas to support our internal comms priorities
•    Evaluating our communications activity and seeking constant improvements

The successful applicant will need to have:

The following skills and experience are essential for this role:
•    You will have experience in supporting on a range of different activities within or closely linked to an events or communications team
•    You will have excellent organisation skills
•    You will be a clear and confident writer and verbal communicator
•    You will have strong collaborative skills and enjoy working in a team
•    You will be able to meet tight deadlines in a fast-moving environment
•    Ideally, you will have logistical experience including high levels of customer service
•    Ideally, you will have some experience of branding, marketing and creating digital content

Competency Requirements

•    Communication and Knowledge sharing    - Intermediate
•    Corporate Vision and Efficiency   - Fundamental
•    Change and Innovation   - Intermediate
•    Analysis and Decision Making - Fundamental
•    Contribution to Delivery   - Intermediate
•    Managing the Customer Relationship   - Intermediate
•    Working with and Leading Others - Intermediate

You can familiarise yourself with the general competencies we use to assess the aptitude of candidates here - Recruitment Process

If you’re excited about working with us and think you have some of what we’re looking for but aren’t sure if you’re 100% there yet… why not just give it a go!

Benefits we offer

At NCSC and GCHQ, we are proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes.  As an organisation that values and nurtures talent, we are committed to helping you fulfil your potential.  With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we will enable you to flourish in your role and perform to the very best of your abilities.
•    Access to learning and development tailored to your role and support to gain professional qualifications and certifications.
•    An environment that supports a range of flexible working options (including a flexible working hour scheme).
•    A culture which encourages inclusion and diversity.
•    Support to gain professional qualifications and certifications
•    A civil service pension
•    25 days annual leave, rising to 30 days based on length of service.


Salary of £28,642 (on a pro rata basis) plus London allowance of £5,500.



Selection Process

To apply for this position, you must meet our nationality, residency requirements. You’ll find more details here –

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants who meet the minimum criteria for this position will be offered an interview. This is known as the Offer of Interview (OOI).
To secure an interview for this role, candidates applying under this scheme must be able to demonstrate evidence against the competencies at Fundamental/Intermediate for the role and have experience within or closely linked to a comms or events team.

Be prepared to dedicate 60-90 minutes to completing your application. We’re conscious this might be more time than you expected, so our system will allow you to save your application at any time and come back to it later. But remember to submit your full application before the closing date.
You will need to submit a short covering letter (no more than 2 pages) setting out what you would bring to the job, as detailed in the role description and person specification.
You will need to submit a CV as part of your application, giving details of relevant achievements in recent posts.
Once we’ve established that you meet our eligibility criteria, the next steps of this selection process are:
- CV Sift
- Personal interview - You will be contacted by email and offered a time and date for interview. The interview will be via remote video conference and will take around 45 minutes. Interviews to be held early 2022.
- Drug test

The successful candidate will receive a fixed term job offer, conditional upon obtaining Secret Clearance (SC) security level. This offer is conditional upon you obtaining Developed Vetting (DV) status, the level of security required to perform this vital role, at which point if successful you’ll receive a permanent job offer.

The closing date for this role is 23:55 7th December 2021.

Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.

This Program / Vacancy is closed to applications.