Business Analysts Ref. 1750

IT, Science & Technical
Central London
Full Time
£44,984 - £48,184 (Depending on skills and experience)

At MI5, our everyday business is far from ordinary. As a Business Analyst you will be contributing to protecting the UK from threats to national security including terrorism, espionage and cyber. We are dealing with significant levels of change and technology is increasingly central to everything we do.

MI5 is an inclusive place to work and there are many great benefits which come with a role at MI5. To find out more, please visit our benefits page: 'Benefits'

The Role

For a business with unconventional requirements, our Business Analysts need to truly understand our unique problems to help to drive effective change.

You will work collaboratively with business stakeholders to shape and define change that aligns to our strategy.

You will deliver IT and business transformation on leading edge and innovative programmes, feeling a real sense of ownership in everything you do.

The work will offer challenging opportunities for you to grow and stretch your skills within a supportive team environment. In return, you will receive professional development and qualifications as part of a structured career path.

We are looking for Business Analysts with a range of skills – both people who prefer to shape work at a strategic level and those who want to be embedded in agile delivery teams.


Our Business Analysts will have a range of the following responsibilities, and depending on your experience and preferences these will include:

  • Analysing and gaining a common understanding of business needs and opportunities through stakeholder engagement at all levels of the business
  • Ensuring desired outcomes are clearly described and aligned to MI5's vision and strategy
  • Performing user research using a range of modelling techniques to translate and communicate the needs of the business using:

                  - Visions, roadmaps and operating models
                  - Epics, user journeys and user stories
                  - User centric design and wireframes which bring design to life

  • Working closely with delivery teams to ensure desired products are delivered that meet business needs
  • Helping to evolve the Business Analysis community by sharing knowledge and skills and actively looking for opportunities to continuously improve the team’s performance

The Person

You will have proven problem solving and analytical skills. Being heavily involved in stakeholder management, it is essential that you can communicate clearly in order to articulate ideas.

We require a logical thinker, with attention to detail and a can-do attitude. You will be able to work both within a team and independently. You will also have the ability to make clear plans, whilst being flexible and adaptable to change.

Recruitment Process

The first thing we will ask you to do is complete our pre-screening questions to find out if you meet our initial criteria. If you do meet these criteria we will then ask you to begin an application.

You will need to create a log in and provide your full name, email address and a memorable password. Once you have successfully created a personal account, you will be required to complete an initial registration form, providing contact details and equal opportunities monitoring information.

You will then be invited to upload your CV and complete an online application form. Our recruitment team will conduct a sift of your application. Successful applicants will be invited to a telephone interview, which will include some competency based questions and will explore your motivation to work for MI5.

Assuming you pass the telephone interview, you will be required to attend an assessment centre at MI5. This will be followed by a security interview with a vetting officer.

You should read about the vetting process and satisfy yourself that you meet the criteria outlined in the vetting pages of the How to Apply section prior to submitting an application.

Giving misleading information or omitting or concealing information during the recruitment and vetting process is viewed very seriously. You should ensure that you follow our guidance from when you apply.

Guaranteed Interview Scheme

As part of our commitment to the “Positive about Disabled People” scheme we offer an interview to all candidates with a disability who meet our minimum criteria for the job vacancy that they are applying for. This is known as the Guaranteed Interview Scheme (GIS).

Along with the standard eligibility requirements for this post, your application will be assessed on how far you meet the job requirements. Your application must score the minimum amount of points set. On successful completion of this stage, you will be invited to interview. This will normally be a telephone interview and is our guaranteed interview.

Eligibility Criteria

To be eligible to apply, you must meet our residency criteria. You must be a born or naturalised British citizen and one of your parents must be a British citizen or have substantial ties to the UK.

Candidates must normally have been resident in the UK for nine out of the last ten years. This is particularly important if you were born outside the UK. However, we will still consider you if you’ve served overseas with HM Forces or in some other official capacity as a representative of Her Majesty’s Government, studied abroad, or lived overseas with your parents.

Due to vetting requirements you will need to be 18 years old, or above, to apply. Your application may take around six months to process.

Owing to the sensitivity of our work, we do not publicly disclose the identities of our staff. Discretion is vital. You should not discuss your application, other than with your partner or a close family member.

The Security Service is committed to reflecting both equal opportunities and the society we protect.

This Program / Vacancy is closed to applications.