NCSC Engagement Lead Ref. 2941

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Cheltenham, London, Manchester
Starting salary of £45,676 plus National Security Payment of £2,428 subject tomandatory training. An allowance of £6,250 is payable to London contracted employees.

At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online. Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role in GCHQ means you’ll have varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork.

The National Cyber Security Centre (NCSC), part of GCHQ, is the UK Government’s lead authority on cyber security. The organisation is at the heart of the Government’s cyber security strategy and has the aim of making the UK the safest place to live and work online.   

We are recruiting an Engagement Manager for the Industry Assurance Team (IAT).

IAT’s goal is to contribute to keeping the UK safe from cyber threats, increasing the NCSC’s reach by harnessing the UK’s Cyber Security industry.
We’re doing this by building and supporting a catalogue of assured cyber security products and services that help organisations achieve good cyber security, appropriate to the threats they face. We are also supporting a thriving UK Cyber Security industry by licencing the NCSC brand, so consumers know who and what they can trust.

The Engagement Lead will:

•    Be responsible for building a strategic narrative and engagement strategy to highlight the important work that IAT does both within NCSC and externally.
•    Work collaboratively with a wide range of stakeholders across the breadth of services offered by IAT.
•    Ensure IAT is represented within the cyber ecosystem at annual events internally and externally.
•    Ensure consistent language and brand is used across all of the products and services that IAT is responsible for.

Job Description

What will the successful candidate be doing?

As the Engagement Lead, you will continue to build IAT’s compelling narrative to show why the services provided are so important for cyber security in the UK. This involves you creating and maintaining an engagement plan with regular stakeholder meetings both internally and externally across industry and other government departments. 

Deciding on the stories to share, tailoring communications to a variety of stakeholders and making sure that what the Industry Assurance Team does is known and its positive impact is critical to the success of this role.

Being part of the cyber ecosystem is an important part of Industry Assurance’s role, therefore, the organisation of events and engagements to further increase knowledge are also at the heart of this requirement.

Person Specification

The successful applicant will have:

•    A background in forging excellent relationships at all levels and across a diverse stakeholder landscape. 
•    The ability to listen to a wealth of information and discern the most important information to be shared, tailoring this, as needed, to the required audience.
•    The ability to prioritise complex and competing demands.
•    Communications or engagement experience, whether professionally or personally.

In addition:

•    Experience of working with industry and/or government department would be advantageous particularly in a stakeholder management or engagement role.
•    Experience of organising events, particularly complex ones is desirable.

GCHQ Competency Requirements

The NCSC will assess you against competencies used by the UK Intelligence Community. These competencies are based closely on the Civil Service Behaviours. The competencies you will be assessed against are:
•    Driving Innovation and Change (Civil Service Behaviour Equivalent: Changing and Improving) Level 3
•    Continuously Developing (Civil Service Behaviour Equivalent: Developing Self and Others) Level 3
•    Communicating and Influencing (Civil Service Behaviour Equivalent: Communicating and Influencing) level 3
•    Working Collaboratively (Civil Service Behaviour Equivalent: Working Together) Level 3
•    Providing Customer Value (Civil Service Behaviour Equivalent: Managing a Quality Service) Level 3

Further information on Civil Service Behaviours

Benefits we offer

At NCSC and GCHQ, we are proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes. As an organisation that values and nurtures talent, we are committed to helping you fulfil your potential. With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we will enable you to flourish in your role and perform to the very best of your abilities.

You’ll receive a starting salary of £45,676 plus an annual National Security Payment of £2,428, subject to mandatory training. A London Allowance of £6,250 is applicable for London contracted employees. 

Other benefits:

•    25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays
•    An environment with flexible working options
•    Opportunities to be recognised through our employee performance scheme.
•    Interest-free season ticket loan
•    Cycle to work scheme
•    Facilities such as a gym, restaurant and on-site coffee bars (at some locations)
•    Paid parental and adoption leave.
•    Excellent pension scheme - Civil Service pension with an average employer contribution of 27%

Selection Process

Before You Apply

To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here. 

This role requires the highest security clearance, known as Developed Vetting (DV). It’s something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here

Please note we have a strict drugs policy, so once you start your application, you can’t take any recreational drugs and you’ll need to declare your previous drug usage at the relevant stage.

The role is based in Cheltenham, Central London or Central Manchester, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs.

Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member.

What to Expect

Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order:

1.    Online Application
2.    Application sift
3.    Interview
4.    If successful, you will receive a conditional offer of employment, subject to vetting.

Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you to continue any current employment until you have received your final job offer.

We’re Disability Confident

GCHQ are proud to have achieved Leader status within the DWP’s Disability Confident scheme.  This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people.  Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role.  This is our ‘Offer of Interview’ (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are:

•    Meeting the Communication and Influencing competency at level 3.
•    Meeting the Providing Customer Value competency at level 3.

Equal Opportunities

At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds.

Find out more about our culture, working environment and diversity on our website:

Our Vetting

To work in this role, you will need the highest security clearance, known as Developed Vetting (DV). It’s something everyone in the UK Intelligence Community must go through and it can take some time. As part of the DV process you will be asked to fill in a detailed questionnaire and attend an interview with a vetting officer. In your interview the vetting officer will have a thorough, compassionate, and honest discussion with you about you as a person and your life experiences, to ensure holding a DV clearance is right for you. You don’t need to do any preparation for your vetting interview, just be honest and be yourself. All applicants for DV are treated impartially and consistently, irrespective of gender, race, disability, religion, age, sexual orientation, and other protected characteristics.

The closing date for this role is: 16/06/2023 at 23:55hrs

Right to Withdraw Statement: 

Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.


This Program / Vacancy is closed to applications.