NCSC Business Enabling Roles Ref 2423

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£20,147 plus London Allowance £5,500
At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodiverse conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce.

Short Summary of role

The National Cyber Security Centre (NCSC) is part of GCHQ, the UK’s code-breaking intelligence agency. We currently have exciting opportunities in business enabling roles, which will help our organisation make the UK the safest place to live and work online.
The NCSC is the leading authority on cyber security, and we work closely with our partners in the intelligence community. We support the most critical organisations in the UK, the wider public sector, industry, Small and Medium Enterprises, as well as the general public. When cyber incidents do occur, we provide effective incident response to minimise harm to the UK, help with recovery, and learn lessons for the future.  
NCSC is committed to make the UK the safest place to live and do work on-line, and as part of GCHQ and one of Britain’s intelligence agencies, we unlock the complex world of communications to keep our nation safe. We work closely with our partners in the intelligence community to safeguard Britain’s people, interests and businesses from various threats. Think cyber attacks, espionage, terrorism and organised crime. It’s challenging, varied and meaningful work that you simply won’t find anywhere else.

What will the successful candidate be doing?

To support our mission, opportunities are now available in business enabling roles at our offices in London.  It’s challenging, varied and meaningful work that you simply won’t find anywhere else.
Your role could typically include:
•    Co-ordinating visits and managing visitor requests
•    Arranging agendas, events, travel plans and programmes  
•    Diary management for seniors
•    Meeting logistics
•    Analysing, maintaining and data management
•    Monitoring budgets  
You will have a career pathway to enable you to progress into other roles after two years.  You will receive training on IT systems and business skills which offer opportunities for personal development in an environment that encourages you to widen your experiences.

While the roles we offer are challenging, our flexible working policy ensures a healthy work-life balance. We have a culture of flexible working, and wherever possible we accommodate people who wish to work reduced hours, job shares, or non-standard working patterns.

Who are we looking for?  

The successful applicant will need to have:

We’re looking for talented, flexible and committed people from all backgrounds.  You should have a strong focus on customer service and be able to engage with a whole range of teams and individuals, including external agencies.  You will need to be well organised with an eye for detail and you will need to be able to provide advice and guidance to customers.   Good teamworking communication skills are key, as well as a willingness to learn and adapt to changing priorities.
We need applicants to have a good literacy and numeracy skills and be proficient in the use of standard office I.T. applications (e.g. Microsoft Word and Microsoft Excel). Administrative experience and proven use of standard office I.T. applications would be helpful.
Our work is of utmost importance to the UK, and you will directly be enabling that work.
Competency Requirements

•    Communication and Knowledge sharing    - Intermediate
•    Corporate Vision and Efficiency   - Fundamental
•    Change and Innovation   - Fundamental
•    Analysis and Decision Making - Fundamental
•    Contribution to Delivery   - Fundamental
•    Managing the Customer Relationship   - Intermediate
•    Working with and Leading Others - Fundamental

You can familiarise yourself with the general competencies we use to assess the aptitude of candidates here - Recruitment Process

If you’re excited about working with us and think you have some of what we’re looking for but aren’t sure if you’re 100% there yet… why not just give it a go!

Benefits we offer

At NCSC and GCHQ, we are proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes.  As an organisation that values and nurtures talent, we are committed to helping you fulfil your potential.  With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we will enable you to flourish in your role and perform to the very best of your abilities.

•    Access to learning and development tailored to your role and support to gain professional qualifications and certifications.
•    An environment that supports a range of flexible working options (including a flexible working hour scheme and much of NCSC work can be done remotely).
•    A culture which encourages inclusion and diversity.
•    A civil service pension
•    25 days annual leave, rising to 30 days based on length of service.


Salary of £20,147 (on a pro rata basis), plus £5,500 London Allowance.



Selection Process

To apply for this position, you must meet our nationality, residency requirements. You’ll find more details here –

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants who meet the minimum criteria for this position will be offered an interview. This is known as the Offer of Interview (OOI).
To secure an interview for this role, candidates applying under this scheme must meet the minimum criteria for this role.
The criteria will be related to previous experience, competency based, and attitude and aptitude demonstration.

Be prepared to dedicate 60-90 minutes to completing your application. We’re conscious this might be more time than you expected, so our system will allow you to save your application at any time and come back to it later. But remember to submit your full application before the closing date.
Once we’ve established that you meet our eligibility criteria, the next steps of this selection process are:
-CV Sift
-Personal Interview, which will include aptitude and attitude, as well as competency-based questions (Interviews will be held via webcam early 2022)
-Drugs test
If you successfully complete these stages, you’ll receive a job offer, conditional upon you completing our developed vetting (DV) process which enables you to obtain the level of security clearance required to perform this vital role.

Please be aware that receiving DV clearance usually takes several months, so you will almost certainly to have a long wait between provisional job offer and beginning in role.  
Discretion is vital. You should not discuss your application for DV, other than with your partner or a close family member, providing they are British. You should make them aware of the importance of discretion. You should not post on social media sites about your application or discuss it with anyone else at this stage.  

The closing date for this role is 11:55 pm 30th December,

Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.

This Program / Vacancy is closed to applications.