NCSC Campaign Officers Ref. 1909

Stonewall Diversity ChampionDisability confident leaderThe Guardian UK 300 logo

£33,580 per annum
The NCSC is recruiting experienced marketing and communications professionals to support the strategy, planning, implementation and evaluation for all our campaign work. This includes the development and delivery of a new phase of Cyber Aware -- the government’s national campaign on cyber security to 2021. You will need to build effective relationships and work as part of a virtual campaign team with colleagues from across government including the Home Office and Department for Digital, Culture, Media and Sport (DCMS) to design an effective campaign which will drive behaviour change.


As Campaigns Officer, your role will be to shape the future of government campaigns on cyber security. This is a unique opportunity to develop your campaign skills working in an interesting and high-profile policy area.

You will need to work with range of internal stakeholders to ensure the campaign reflects NCSC technical expertise and the latest threat intelligence. You will also play a key role in helping to deliver a new reactive strategy, building on the NCSC’s expertise in responding to cyber incidents, to communicate in-the-moment advice to organisations and the public across a variety of channels and platforms.

You will support the development of a new strategy and delivery of campaign activity across above and below the line channels, including broadcast, PR, digital and social media platforms.

You will help leverage strategic relationships across government and the wider public and private sector and identifying trusted, credible voices to amplify the campaign and assist government in designing solutions.

You will support the commission, review and analysis of research to identify relevant insights that will shape the attitudes and behaviours towards cyber security across the UK. You will help to implement a new segmentation model which will transform how the government thinks about different audiences and inform the future design of policy and communications.

You will be part of the wider NCSC communications team and will need to work with colleagues across digital, media, advice and guidance, strategic planning and internal communications to share insight, ensure campaign activity is joined up and that messaging is consistent.

The successful candidate will be a high-performing communications professional with a track-record of developing insight driven campaigns which deliver measurable results. They will have experience of managing external agencies and marketing budgets, as well as of delivering low-cost and no-cost campaigns. They will need to have strong influencing skills, the ability to manage competing demands and to advise the senior team and stakeholders across government on high-profile issues.

Key responsibilities:

• Plan and deliver a single campaign strategy on cyber security for individuals and organisations, working with colleagues across government as part of a virtual team
• Develop insight-driven, audience-focused paid campaign activity that delivers value for money and measurable return on investment
• Review and analyse data to identify relevant insights that will help to shape campaign activity
• Plan and deliver campaign activity across above and below the line channels, including broadcast, PR, digital and social media platforms
• Manage agencies to deliver high quality, cost effective marketing activity to agreed timescales and organisational objectives
• Develop positive relationships with internal and external stakeholders to deliver communications through trusted intermediaries
• Support the delivery of a new cross-government partnerships strategy to influence a network of partners in supporting, amplifying and delivering messages from the campaign.
• Develop and deliver evaluation plans, in line with GCS standards, to assess impact and effectiveness of campaign activity, applying learnings to future activity.

2 x 2 year fixed term roles available

The successful applicant will need to have:

• Experience of delivering communications campaigns to the public or organisations, with expertise in marketing/ communications.
• Understanding and experience of delivering campaigns using a range of channels, including but not limited to digital, marketing, media, partnerships, events and branding, internal comms
• Experience of campaign planning, turning complex insights into engaging campaigns, producing evaluation reports, and communicating learnings to a wide range of stakeholders
• Awareness of communications best practice
• Excellent organisational skills, the ability to juggle multiple priorities and work under pressure to achieve results
• Strong communication skills, both verbal and written
• Experience of building positive relationships internally and externally with stakeholders, partners, agencies and colleagues
• Experience of delivering campaigns through both low-cost/no-cost activity and paid-for campaigns
• Ability to work collaboratively to achieve results.

If you’re excited about working with us and think you have some of what we’re looking for but aren’t sure if you’re 100% there yet… Rule yourself in and give it a go!

Competencies - Level

Working with and Leading Others - Intermediate
Contribution to Delivery - Higher
Managing the Customer Relationship - Higher
Corporate Vision and Efficiency - Intermediate
Change and Innovation - Higher
Analysis and Decision Making - Intermediate
Communications and Knowledge Sharing - Higher

Further information on the competencies can be found here.


At GCHQ we’re proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes. As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential. With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we’ll enable you to flourish in your role and perform to the very best of your abilities.


As one of Britain’s intelligence agencies, we unlock the complex world of communications to keep our nation safe. We work closely with MI5 and MI6, our partners in the intelligence community, to safeguard Britain’s people, interests and businesses from various threats. Think cyber-attacks, espionage, terrorism, and organised crime. It’s challenging, varied and meaningful work that you simply won’t find anywhere else.


Salary of £33,580 per annum


Roles will be based in London.


To apply for this position, you must meet our nationality, residency and security requirements. You’ll find more details here.

As users of the disability confident scheme, we also guarantee to interview all disabled candidates who meet the minimum criteria for our roles.

Once we’ve established that you meet our eligibility criteria, the next steps of this selection process are:

- Application Form
- Personal interview
- Drug Test
A SC is required for this role.

The closing date for applications is Thursday 24th October 2019, however if we receive the amount of applications required we may close the vacancy early. Applicants are encouraged to apply promptly to avoid disappointment. We reserve the right to close the advert early.

This Program / Vacancy is closed to applications.