Roles in Infrastructure, Network and Software Engineering in our Core IT Directorate Ref. 2328

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IT / Information Technology
Cheltenham, London, Scarborough
Full Time
Total package: from £30, 831 - £37, 639 dependent on skills and experience (package includes basic salary and concessionary payment and we may offer you an additional one-off recruitment bonus)

As one of Britain’s intelligence agencies, we unlock the complex world of communications to make a real difference to the safety of the nation. We work closely with our partners in the intelligence community to safeguard Britain’s people, interests, and businesses from various threats. Think serious organised crime, such as people and drugs trafficking, or terrorism and cyber-attacks. It’s challenging and varied work that you won’t find anywhere else.
At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodiverse conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce.

We have an excellent benefits package which includes 25 days holiday as standard (pro rata) increasing to 30 days after five years, various flexible working patterns and part time working options available, generous pension contributions and parental leave, and three days volunteering leave. There may be some scope for home working depending on the role you’re applying for.


Infrastructure Engineer
You’ll design, implement, support and maintain the complex and technologically advanced IT Infrastructure needed to meet the demands and pace of the full suite of missions across the intelligence agencies.  

Network Engineer
You’ll design, build, commission and support networks using a Network Management, Automation and Software Defined Network toolset to help you do so. If you understand how systems are vulnerable to threats, how they are configured and how they are defended then this is the role for you.

Software Developer  
You’ll work as part of an Agile DevOps team responsible for maintaining, developing and delivering bespoke software solutions and date-driven web applications. Your focus will be on automating manual processes and modernising legacy monolithic applications.  

We’re looking for enthusiastic and motivated people from all backgrounds, with technical skills and a constant desire to stay on top of technology. It doesn’t matter where you are in your career, as long as you’re interested in learning or have experience of working in a more technical role. You should be good at prioritising and able to remain focussed under challenging circumstances. A competent communicator and mentor, you’ll expertly share knowledge and insight, with a range of customers and be comfortable working in small to medium-sized teams.

Along with a passion for technology, an essential requirement for this role is 
Relevant professional work experience in an IT focused role and/or a STEM Degree or equivalent.
It would be advantageous if you also have experience and/or interest in any of the following:
•    Powershell, Exchange and M365 & EOP Support Skills
•    Directory Services, ISODE, DLP and MTAs
•    On-Premises and Cloud-Based messaging solutions
•    Programming languages such as Java, JavaScript, C++, Python, Node.js
•    Virtual Infrastructure such as VMware, Hyper V, AWS, Azure, Citrix, Microsoft RDS
•    Automated Deployment Technologies such as Puppet, Ansible, Terraform
•    Operating Systems such as Linux, Windows, MAC os
•    Authentication and Authorisation technologies such as Oauth, PKI and Directory Services.
•    CISCO, WAN/LAN Technologies
•    LAN/WAN/Firewall technologies, e.g CISCO, JUNIPER
•    Agile Development Techniques

You must also meet our nationality, residency, and security requirements. You can find more details here.

At GCHQ, we’re proud to offer an inclusive and supportive working environment that encourages open minds and attitudes. As an organisation that values and nurtures talent, we are committed to helping you fulfil your potential. It is an inspiring, inclusive and rewarding place to contribute your professional skills, knowledge and experience and develop your career.
You’re not expected to come to us with a wealth of knowledge or skills on day one; we’ll help you get there. We value your ability to learn and adapt to new challenges and we will invest in your skills.  We’ll encourage you by providing technical mentoring, training as well as being part of a supportive team.

The experience, skills and qualification(s) you have will determine the grade of role you are interviewed for. Total package of £30,831 - £37,639 (package includes basic salary and concessionary payment and we may offer you an additional one-off recruitment bonus)

Cheltenham, London & Scarborough
There may be some scope for home working depending on the role you’re applying for.

Be prepared to dedicate 60-90 minutes towards completing your application. We are conscious this might be more time than you expected, so our system will allow you to save your application at any time and come back to it later. But remember to submit your full application before the closing date.
If you meet the minimum eligibility and application sift criteria, the next step of this selection process is:

Interviews will likely be held in September 2021. Further details of interview will be provided to those who successfully reach this stage.

Disability Confident Statement:
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants who meet the minimum criteria for this position will be offered an interview. This is known as the Offer of Interview (OOI) scheme. To secure an interview for this role, candidates applying under this scheme must meet the following minimum criteria:
Within the application form you will need to demonstrate:
•    That you meet our eligibility requirements (details can be found on this webpage)
•    Professional working experience in a technical and/or Degree or equivalent in a relevant technical subject  
•    Able to demonstrate a keen interest in new and emerging technologies
•    Comfortable working independently as well as within a team.

If you successfully complete the required stages, and are successful at interview, you will receive a job offer conditional on you completing our developed vetting (DV) process, which enables you to obtain the level of security clearance required to undertake this role.

Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.

To be eligible to apply, you must be a British Citizen. One of your parents must be a British Citizen or must have one of the nationalities or citizenships from one of the following: British Overseas territory, British subject, British National (Overseas), British protected person, citizenship of the Commonwealth, EEA nationality, or citizenship of the United States of America. If deceased, have had such citizenship or nationality before death. If you hold dual nationality, of which one component is British, you will nonetheless be considered. If successful, you will not normally be required to give up your non-British citizenship but, as a condition of your employment or secondment, ERA may impose restrictions on your postings, work travel and/or general use of that nationality. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. Each case will be carefully considered on its own facts. You can apply at the age of 17 years and 6 months, if successful you will not be offered a start date prior to your 18th birthday. Discretion is vital. You should not discuss your application, other than with your partner or a close family member. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside of the UK will impact on our ability to progress your application. Further information on our eligibility criteria can be found on the Applying section.

This Program / Vacancy is closed to applications.