Administrative Support Ref. 1867

Stonewall Diversity ChampionDisability confident leaderThe Guardian UK 300 logo

Cheltenham, Manchester
A minimum salary of £18,920 with the opportunity of internal progression leading to £20,536.

Do you want to be part of an organisation that makes a real difference to the UK?

GCHQ, the longest standing code-breaking intelligence agency in the UK, is offering you an exciting opportunity to join our organisation to support our mission.

Opportunities are now available in Administrative Support roles at our site in Cheltenham and Manchester.


We currently have a number of opportunities across the organisation including General Administration, Co-Ordination, Diary Management, Data Processing, Budget Monitoring and Personal Assistants, Data Entry and many others.

You will be carrying out various administrative support responsibilities, using MS Office applications (including MS Word, Outlook, Excel) working with colleagues both in your team and in the wider organisation.

This role will enable you to play a vital part in supporting the delivery of our organisation’s mission.

We will provide you with the support and training required to use and develop your organisational, interpersonal, customer service and communication skills to deliver support to the business area your join – which may be Mission, Corporate Services, Security, Operations, Finance, HR, Procurement or Technology depending on what best suits you.

We offer a range of flexible working options and both full and part time opportunities are available.


We are looking for people from all backgrounds with a passion for providing excellent customer service with a ‘can do’ attitude. You will have good interpersonal skills and have the ability to communicate with people at all levels.

If you have a minimum of GCSE Maths and English at grade 4 and above or equivalent and are proficient in the use of MS Office or have relevant administrative support experience we would welcome your application.

If you’re excited about working with us and think you have some of what we’re looking for but aren’t sure if you’re 100% there yet… why not just give it a go!


At GCHQ we’re proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes. As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential. With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we’ll enable you to flourish in your role and perform to the very best of your abilities.


As one of Britain’s intelligence agencies, we unlock the complex world of communications to keep our nation safe. We work closely with MI5 and MI6, our partners in the intelligence community, to safeguard Britain’s people, interests and businesses from various threats. Think cyber-attacks, espionage, terrorism, and organised crime. It’s challenging, varied and meaningful work that you simply won’t find anywhere else.


Our flexible working policy ensures a healthy work-life balance. Wherever possible, we accommodate reduced hours or job share options, balanced against business needs. Part time options are also available with early and late start options with the ability to compress hours.


A minimum salary of £18,920 with the opportunity of internal progression leading to £20,536. Salary will be on a pro rata basis.


To apply for this position, you must meet our nationality, residency and security requirements.  You’ll find more details here: Recruitment Process.

As users of the disability confident scheme, we also guarantee to interview all disabled candidates who meet the minimum business sift criteria for our roles.

You can familiarise yourself with the general competencies we use to assess the aptitude of candidates here.

Be prepared to dedicate 60-90 minutes to completing your application. We’re conscious this might be more time than you expected, so our system will allow you to save your application at any time and come back to it later. But remember to submit your full application before the closing date.

Once we’ve established that you meet our eligibility criteria, the next steps of this selection process are:

- Application Form
- Business Sift
- Face to face interview*
- Drug test

Interviews will be held in October.

The closing date for applications is 16th September 2019, however if we receive the amount of applications required we may close the vacancy early. Applicants are encouraged to apply promptly to avoid disappointment. We reserve the right to close the advert early.

This Program / Vacancy is closed to applications.