NCSC Strategic Communications Officer Ref. 1908

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Operational and Surveillance
£33,580 per annum
The NCSC is looking for a confident and creative communicator who can quickly get to grips with diverse and challenging topics. The successful candidate will be an experienced communications professional with a track record of advising on strategic communications.

The NCSC is now in the third year of its journey and has made great strides in that time in building a positive public profile. NCSC is earning a reputation for excellence in public awareness and behaviour change campaigns; handling incidents; conducting high-profile media appearances; and delivering speaking engagements and events. The NCSC has cultivated a growing strong digital presence and provides bespoke technical advice and guidance through a range of channels and outreach.


As Strategic Communications Officer, your role will be to help deliver a strong strategic approach to communication across the NCSC. You will design and implement NCSC communications strategies; including use of audience insight, planning and evaluation in line with GCS standards.

You will help develop the NCSC’s communications to bring cyber security to life through imaginative story-telling for citizens, organisations and across government.

You will help use audience research to shape communications approaches – working with teams across the organisation and with partner agencies. You will also support branding approaches, ensuring consistency across publications, products and other assets.

This Strategic Communications role will work closely with the busy events team who run our flagship CYBERUK events each year as well as a comprehensive programme of stakeholder events at our London HQ and around the UK.

You will be part of the wider NCSC communications team and will need to work with colleagues across digital, media, advice and guidance, strategic planning and internal communications to share insight, ensure communications activity is joined up and that messaging is consistent.

You will be working in a team who are committed, politically savvy and come from a variety of backgrounds, making the office a vibrant energising place to work where individuals’ ideas are championed.

Key Responsibilities:

• Develop high quality communications strategies and plans, that are based on insight and evaluated in line with GCS standards.
• Support the wider strategic communications team which includes campaigns, strategic planning, internal communications, events and speechwriting functions.
• Work with NCSC teams to develop stakeholder communications planning for the NCSC.
• Support branding initiatives ensuring a bold and consistent corporate identity across all communications assets and materials.
• Support NCSC research commissions including reputation tracking, evaluation and audience segmentation for campaigns.
• Improve the NCSC’s approach to insight, evaluation and planning in line with GCS standards.
• Inspire the communication team, helping to create an environment that supports high-performance and that all team members feel supported and engaged at work.
• Develop strong working relationships with stakeholders across NCSC, wider government, academia, private and public sectors.

1 year fixed term role available

The successful applicant will need to have:

• A track record of achievement in strategic communication, media relations, campaigns or marketing.
• Understanding and experience of delivering campaigns using a range of channels, including but not limited to digital, marketing, media, partnerships, events and branding.
• Sound understanding of Government Communication Service standards e.g. OASIS, evaluation, insight, internal comms, and how to apply these.
• Commercial awareness and experience of procuring and managing external contracts, such as advertising, media buying or partnership agencies.
• Ability to turn complex insights into clear communications strategies and engaging campaigns, with a keen awareness for risks and opportunities.
• Excellent organisational skills, the ability to juggle multiple priorities and work under pressure to achieve results.
• Excellent influencing skills, able to persuade senior leaders and inspire colleagues to perform at their best.

If you’re excited about working with us and think you have some of what we’re looking for but aren’t sure if you’re 100% there yet… Rule yourself in and give it a go!

Competencies - Level

Working with and Leading Others - Intermediate
Contribution to Delivery - Higher
Managing the Customer Relationship - Higher
Corporate Vision and Efficiency - Intermediate
Change and Innovation - Higher
Analysis and Decision Making - Intermediate
Communications and Knowledge Sharing - Higher

Further information on the competencies can be found here.


At GCHQ we’re proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes. As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential. With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we’ll enable you to flourish in your role and perform to the very best of your abilities.


As one of Britain’s intelligence agencies, we unlock the complex world of communications to keep our nation safe. We work closely with MI5 and MI6, our partners in the intelligence community, to safeguard Britain’s people, interests and businesses from various threats. Think cyber-attacks, espionage, terrorism, and organised crime. It’s challenging, varied and meaningful work that you simply won’t find anywhere else.


Salary of £33,580 per annum


Roles will be based in London.


To apply for this position, you must meet our nationality, residency and security requirements.  You’ll find more details here.

As users of the disability confident scheme, we also guarantee to interview all disabled candidates who meet the minimum criteria for our roles.

Once we’ve established that you meet our eligibility criteria, the next steps of this selection process are:

- Application Form
- Personal interview
- Drug Test
A SC is required for this role.

The closing date for applications is Thursday 24th October 2019, however if we receive the amount of applications required we may close the vacancy early. Applicants are encouraged to apply promptly to avoid disappointment. We reserve the right to close the advert early.

This Program / Vacancy is closed to applications.