Site Services Ref. 2168

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Operational and Surveillance
Total package of £22,086. This is made up of the basic salary and a concessionary payment

As one of Britain’s intelligence agencies, we unlock the complex world of communications to make a real difference to the safety of the nation. We work closely with our partners in the intelligence community to safeguard Britain’s people, interests, and businesses from various threats. Think serious organised crime, such as people and drugs trafficking, or terrorism and cyber-attacks. It’s challenging and varied work that you won’t find anywhere else.

At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodiverse conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce.


To support our mission, opportunities are now available in our site service team located in Bude. The successful candidates will be part of a small friendly team who play a crucial role in the running of our site. The team get to engage with a wide variety of people whilst carrying out their duties and they are known for their helpful and pleasant disposition. Due to their teamworking ethics you will not be left on your own and will always have support when needed.

Key responsibilities of the role are;

• Keeping the site clean and hygienic on a day to day basis, whilst complying with all health and safety regulations;
• Reporting damage, repairs and breakdowns encountered when carrying out daily tasks;
• Ensuring adequate cleaning supplies are maintained in the designated areas;
• Stock management of Site Services Store;
• Moving furniture for events and storage;
• Maintaining the vehicle fleet, ensuring the vehicles are clean and in a tidy condition;
• Occasional driving duties relating to the vehicle fleet.  A full UK drivers’ licence is essential;
• Collection and destruction of classified waste;
• Internal post and courier duties.

Whilst the role is challenging, our flexible working policy ensures a healthy work-life balance. Wherever possible, we accommodate reduced hours or job share options, balanced against business needs.


The successful candidate will have:

• A full UK Driving License;
• Relevant work experience is desirable (but not essential)
• GCSEs in Maths and English at grade C or above (or equivalent);
• General knowledge of cleaning products & supplies;
• Able to work independently and in a team using your own initiative to complete tasks;
• Good customer service skills and effective communication, both verbally and written;
• Good time management and able to prioritise daily responsibilities effectively;  
• A Good level of fitness is desirable, as the role at times can be physically challenging.


At GCHQ we’re proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes. As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential. With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we’ll enable you to flourish in your role and perform to the very best of your abilities.

SALARY: Total package of £22,086. This is made up of the basic salary and a concessionary payment

LOCATION: Bude, Cornwall


To apply for this position, you must meet our nationality, residency and security requirements -You’ll find more details here.

Be prepared to dedicate 60-90 minutes towards completing your application. We are conscious this might be more time than you expected, so our system will allow you to save your application at any time and come back to it later but if doing that please remember to submit your full application before the closing date.

To apply for a role in the Site Services Team, you will be asked to copy and paste your CV and supply a covering letter which must include the following;
• Why you would like to join the organisation;
• What experience you have, if any;
• How you meet the stated requirements to successfully undertake the role;
• Any other information that is relevant to your application
Please do this in no more than 300 words.


Once we’ve established that you meet our eligibility criteria, the next steps of this selection process are:
• Business Sift
• Interview (Held Virtually)

Successful candidates will also need to undergo a drugs test as part of the DV process

Interviews will likely be held in mid to late January 2021. Further details of interview will be provided to those who successfully reach this stage.


Disability Confident Statement:

As a Disability Confident employer, we ensure that a fair and proportionate number of disabled applicants who meet the minimum criteria for this position will be offered an interview. This is known as the Offer of Interview (OOI). To secure an interview for this role, candidates applying under this scheme must hold a UK full driving license and meet the minimum pass mark set over the listed requirements for the role.
If you successfully complete the required stages, you will receive a job offer conditional on you completing our developed vetting (DV) process, which enables you to obtain the level of security clearance required to undertake this role.
The closing date for applications is the 30th November.
Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.

This Program / Vacancy is closed to applications.