IT Administrator Ref. 1803

Stonewall Diversity ChampionDisability confident leaderThe Guardian UK 300 logo

IT, Science & Technical
Central London

GCHQ, the longest standing code-breaking intelligence agency in the UK, is offering you an exciting opportunity to join our IT Services Department as an IT Asset Administrator.


As an IT Asset Administrator, you will work with and gain exposure to a range of teams across IT Delivery, including, Mobile and Software Asset Management, Cryptography, Media Transfer, Change Management and Application Access Controls.

You will rotate through these team, providing you with the opportunity to develop a range of IT and business skills. You will deal with a range of internal customers, external suppliers, providing customer service, configuring applications, plan and prioritise work, and conduct audits and governance, there will be opportunities to visit other locations. Your customers will range across the organisation and may include everyone from Lawyers to Software Engineers as well as other government agencies and external suppliers.

You will have career pathway to enable you to progress into more technical or business roles in 2 years. You will receive a full training on IT systems and business skills and this offers many opportunities for personal development in an environment that encourages you to widen your experiences.

While the role is challenging, our flexible working policy ensures a healthy work-life balance. Wherever possible, we accommodate reduced hours or job share options, balanced against business needs.


Minimum qualifications required are 5 GCSEs grade A-C including English Language or relevant IT administrative experience.

We’re looking for talented, flexible and committed individuals from all backgrounds. You should have a strong focus on customer requirements able to engage with a whole range of teams and individuals including external agencies. You will need an eye for detail and be able to work in an area requiring a high degree of accuracy and compliance, providing guidance and advice to customers. With a willingness to learn and adapt to changing priorities, you’ll thrive in a post where teamwork and relationship building is key.  Our work is of utmost importance to the UK, and you will directly be supporting that work by helping to ensure that the organisation maintains complete assurance over sensitive IT assets and that our staff have access to the right information.

If you’re excited about working with us and think you have some of what we’re looking for but aren’t sure if you’re 100% there yet… Back yourself and give it a go.

Competencies - Level - Desirability

Working with and Leading Others - Fundamental - Essential
Contribution to Delivery - Fundamental - Essential
Managing the Customer Relationship - Intermediate - Essential
Corporate Vision and Efficiency - Fundamental - Desirable
Change and Innovation - Fundamental - Desirable
Analysis and Decision Making - Fundamental - Desirable
Communications and Knowledge Sharing - Intermediate - Essential within 6 months


At GCHQ we’re proud of our inclusive and supportive working environment that’s designed to encourage open minds and attitudes. As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential. With comprehensive training and development opportunities, tailored to your needs and the requirements of your work, we’ll enable you to flourish in your role and perform to the very best of your abilities.


As one of Britain’s intelligence agencies, we unlock the complex world of communications to keep our nation safe. We work closely with MI5 and MI6, our partners in the intelligence community, to safeguard Britain’s people, interests and businesses from various threats. Think cyber-attacks, espionage, terrorism, and organised crime. It’s challenging, varied and meaningful work that you simply won’t find anywhere else.


Salary of £24,420 (on a pro rata basis if working part-time)


Central London


To apply for this position, you must meet our nationality, residency and security requirements.  You’ll find more details here: Recruitment Process

As users of the disability confident scheme, we also guarantee to interview all disabled candidates who meet the minimum criteria for our roles.

Once we’ve established that you meet our eligibility criteria, the next steps of this selection process are:

- Application Form
- Personal interview*
- Drug test

*Interviews will be held in London.
If you successfully complete these stages, you’ll receive a job offer, conditional upon you completing our developed vetting (DV) process which enables you to obtain the level of security clearance required to perform this vital role.

The closing date for applications is 8th July 2019.

Interviews will be held w/c 12th. 13th, 14th, 15th and 19th August 2019

This Program / Vacancy is closed to applications.