Information and Records Manager Ref. 1525

£30,818 - £35,349 dependent on experience
MI5 and MI6 are looking to recruit Information and Records Managers who are passionate about information and data management. You would join teams working to maximise the mastery of its data and the effective management of MI5’s and MI6’s information. As an Information and Records Manager you will deliver advice and ensure compliance with records management standards and best practice. Are you looking for an opportunity where you can make a real impact in an organisation that is continuously evolving and adapting? If so, then we want to hear from you.

Key job responsibilities

MI5 is an information business. An understanding of the information we use is an essential part of us being able to make the most of what we have in an efficient and legally-compliant way. This is an exciting opportunity for Information and Records Management professionals to be part of a dynamic multi-disciplinary information team. You will be managing and organising information and taking responsibility for information governance and improvements. This role is ideal for people who have recently finished their qualifications in information management or those with some post-qualification experience. We offer career development and training, and the opportunity to work on a wide variety of information issues unique to the challenge of protecting national security.

As an Information and Records Manager in MI5, you will be responsible for developing the next generation of information management techniques and processes, drafting policies, implementing best practice and designing and delivering initiatives aimed at improving the Information and Records Management culture and behaviour.
You will work with stakeholders to capture information requirements to help our organisation get more from the information it has, and to comply with the law.
You will need to understand the role information plays in our organisation, the information needs of our front-line operational users, identify areas where we can increase our capabilities and standards and work with others to fill them.
You will implement systems of governance to ensure information is managed according to its value and risk.
You will work in support of an improvement agenda aimed at extracting more value from information, simplifying its management and minimising compliance risks.

As a member of a MI6 team of Information and Records Managers, you would be working closely with a number of teams for whom you will have assigned responsibility. You will be able to develop a strong understanding of the aims and objectives of the team and the wider department and by providing information records management expertise, you will enable the team to derive maximum benefit from its information. This will enhance the team’s delivery of its strategic goals.

You will need to have knowledge and experience of electronic records management systems (EDRMS), enabling you to contribute to strategic planning on information management and structuring, and to teams’ use of information at their disposal. You will also need to work in an agile manner, managing a range of systems and ensuring that developments in information management tools and practices are implemented.

You should have proven strong written and verbal communication skills which will enable you to share your expertise effectively with the teams to whom you are attached, identify effective ways to communicate policy and best practice and respond to queries.

By analysing behaviours and ensuring compliance you will identify opportunities to enhance training and, with others, help design and deliver training packages to meet general and bespoke training needs. Combining your communication skills with excellent interpersonal skills, you will influence stakeholders, including at senior levels, to shape the department’s information requirements, and engage with project teams as a subject matter expert.

About you

Expected skills, knowledge and experience

•    Experience of working with customers to address information problems through technical, policy, process and behavioural change
•    Knowledge of trends in information management (particularly how traditional information management techniques are being translated for the digital age)
•    Knowledge of the relationship between information management, UK law and regulatory regimes
•    Understanding of information management and document management technologies
•    Excellent communication and interpersonal skills and the ability to build and maintain strong working relationships with both technical and non-technical staff.
•    Self-motivated, organised, proactive and innovative, with the ability to cope under pressure in the context of strict deadlines.

•    Experience of assessing information behaviours and processes and implementing improvements to increase information exploitation and information compliance.
•    Understanding of information classification techniques including metadata, taxonomies and classification schemes.
•    Strong ability to extract information by questioning, active listening and interviewing

•    Academic qualification in an information discipline
and / or
•    Recognised accreditation from CILIP, IRMS or ARA
and / or
•    Relevant professional experience which demonstrates equivalent skills and knowledge.


If you join us you’ll enjoy access to a variety of benefits throughout your career. These include an excellent work life balance with flexible working hours and a good pension scheme. We also have part-time working opportunities where business need allows.

In addition to a fulfilling and rewarding career you’ll be working in a structured environment that offers extensive support, ongoing professional development and peer review.

To apply you must be a born or naturalized British citizen, over 18 years old. You should not discuss your application with anyone other than your partner or a close family member. They should also be made aware of the importance of discretion.

MI5 and MI6 strive for diversity in the workplace and are committed to the creation and maintenance of a climate in which all staff are treated fairly on the grounds of merit and ability.

This Program / Vacancy is closed to applications.