Technology sits at the heart of everything we do at MI5, enabling us to disrupt serious threats to UK national security. We're currently looking for students who want to learn from experienced designers working within our pioneering technology department, working on a project for an 11-week summer placement.

Our Teams

The Experience Design team is closely aligned with Product and Engineering and provides exciting opportunities to work as part of multi-disciplinary agile teams to design and deliver innovative capabilities. You will work directly to the Head of Experience Design and with the rest of the growing Experience Design team made up of Graphic Designers, User Researchers and Service Designers. As an Experience Designer you will be able to explore the fascinating depths of ORGs work, design products that ensure our mission users can achieve their goals.

The Role — UX Designer

MI5 is looking for talented UX Interaction Designers to join our growing Experience Design Team, ensuring that we are able to design and deliver capabilities that enable our people to help keep the country safe, both now and in the future.

Like many big organisations, ORG is embarking on a transformation to ensure we keep our edge and continue to keep the country safe in an increasingly uncertain and data driven world. User-centred design is integral to this transformation and we have an exciting opportunity to embed a focus on people at the heart of this change

In Experience Design, you will help incorporate design into every stage of product development to ensure user needs underpin decisions. You will work alongside a variety of roles including: Service Designers who look at the full end-to-end journey of a service, planning and organising a service’s processes, systems and resources in a human-centred way. We use User Research to provide unique insight into prioritising areas for change and ensure that we truly understand and meet the needs of mission users. Through Interaction Design, we focus on the way users interact with products, anticipating user needs and behaviours to design interactions with products in the most user-friendly way. Graphic Designers work as the visual communicator, developing the right visual concepts to ensure content is accessible and captivating for the audience, while Content Designers make sure appropriate content is shown to a user in the right place and in the right format to make information simple and easy to understand.

Key Responsibilities:

•    Assist in the scoping and planning of design projects under the review of the team lead
•    Collaborate with user researchers to gather, synthesize and interpret research and data to gain insights and design solutions that meet both user and business needs
•    Support designers to identify user issues and important needs, helping teams and product owners make informed decisions based on user needs, available technology and value for money
•    Contribute to the review of existing systems and processes, identifying opportunities to evolve the experience of products to reflect changes in user behaviours and emerging technologies
•    Work as part of a team to create wireframes or design workable prototypes for new products
•    Communicate complex and technical information in a simple and accessible way for cross-functional and non-technical audiences

The Person:

For success in this role, you'll be expecting to achieve at least a 2:2 in your degree by Autumn 2024. No prior experience in experience design is required, but a desire to solve problems, creative thinking, great communication skills (verbally and in writing) and underpinning empathy for the user are all essential.  We’ll teach you the rest.