Administrative Officers Ref. 1717
Join MI5 and your administrative talents will play a vital role in helping to keep the country safe. Whether you’re organising meetings and diaries, managing our information and records, booking travel, looking after visitors, uploading reports or providing essential support to our officers, you’ll be playing a part in ensuring our organisation runs smoothly and professionally.
Our Administrative Officers work across a variety of departments, offering a range of roles, diverse challenges and direct insight into the fascinating work of MI5. With opportunities to broaden and enhance your administrative skills, you can look forward to a rewarding and stimulating career.
Who we’re looking for
This is an ideal role for school leavers, people coming back to work after a career break or those looking for a change of career. You will have strong organisational and communication skills and an eye for detail, be able to work independently and within a busy team, and demonstrate flexibility and a commitment to the role. You’ll also need to have IT skills, including the ability to use email, the internet, MS Word and Excel.
You will need five GCSEs (or equivalent) at grades A*-C/9-4 or relevant office-based experience. Whilst we accept applications from graduates for this role, you should note that it is not a graduate level position. Our Intelligence Officer Development Programme (IODP), Intelligence Data Analyst Development Programme (IDADP) and Technology Graduate Development Programme (TGDP) are more suited to those looking for a graduate job. We recruit for the IODP and TGDP several times a year.
Due to the sensitive nature of our work, you will need to be very discreet. Our staff cannot discuss their work or tell anyone except their partner and close family members that they work for MI5.
Rewards and Benefits
In return, you will receive a range of benefits and the opportunity to strike a work-life balance that suits you. Plus, you will come to work every day knowing you are playing an invaluable role in helping to protect the UK.
If you are looking for part-time working opportunities you will be required to work a minimum of 3 days, totalling 21.6 hours per week, between Monday and Friday.
Before you apply
The role is based in London. You will need to live within a commutable distance and you should consider the financial implications and practicalities of working in Central London prior to submitting an application. Please note: we do not cover relocation costs.
Honesty and integrity are crucial if you want to work at MI5. You should read about the vetting process and satisfy yourself that you meet the criteria outlined in the vetting pages of the ‘How to Apply’ section prior to submitting an application.
Giving misleading information and omitting or concealing information during the recruitment and vetting process is viewed very seriously. You should ensure that you follow our guidance from when you apply.
The recruitment process for this role is outlined below (in order):
Eligibility Questions – you will answer a number of questions based on the requirements for the role.
Initial Application Form – you will create a personal account, where you will complete our initial application form.
Online Assessment – consisting of 2 online tests;
i) A filing test designed to assess your ability to organise alphabetical and numerical information into a meaningful order and to label items using predefined criteria. It draws upon some of the skills needed for filing within our organisation. You will be given 15 minutes to complete the test and you will need to do this in one sitting.
ii) A text checking test designed to assess your ability to check the accuracy of written information. You will be asked to check two sets of text (an original and a copy), spotting and categorising any errors made in the copy. You will be given 10 minutes to complete the test and you will need to do this in one sitting.
Application Form – you will be asked to complete the full application form.
Telephone Interview – this interview should last approximately 30 minutes and will check that you have the potential skills and motivation to work for MI5.
Face to Face Interview – this interview will take place at our headquarters in Central London. This interview will further explore whether you have the potential skills and motivation to join MI5.
Security Interview – this interview will take place in Central London. This is an important part of the selection process. It is an interview to explore your life and experiences and is not a competency or capability-based interview.
Please note, you must successfully pass each stage of the process in order to progress to the next.
Guaranteed Interview Scheme
As a Disability Confident Leader and as part of our commitment to the Disability Confident scheme, we offer an interview to all candidates with a disability who meet our minimum criteria for the job vacancy that they are applying for. This is known as the Guaranteed Interview Scheme (GIS).
To secure an interview for this vacancy, the minimum criteria (refer to the recruitment process, as above) are:
Eligibility Questions – we must be satisfied that you meet all of our eligibility criteria.
Initial Application Form – complete your personal details and our equal opportunities monitoring questions.
Online Assessment – should you require reasonable adjustments with regards to the online assessment, you can contact the recruitment team for assistance.
You will be required to reach the pass mark set for both tests.
Application form – along with the standard eligibility requirements for this post, your application will be assessed on how far you meet the job specification and competency questions you answer. Your application must score the minimum amount of points set.
On successful completion of these stages, you will be invited to interview. This will normally be a telephone interview and is our guaranteed interview.
To be eligible to apply, you must meet our residency criteria. You must be a born or naturalised British citizen and one of your parents must be a British citizen or have substantial ties to the UK.
Candidates must normally have been resident in the UK for nine out of the last ten years prior to application. This is particularly important if you were born outside of the UK. You will nonetheless be considered if you have for example, served overseas with HM Forces or in some other official capacity as a representative of Her Majesty’s Government, studied abroad, or lived with your parents.
Applications can be made if you are 17 years of age, subject to the requirement that you must turn 18 within 6 months from the date on which you submit your application. For the avoidance of any doubt, in the event that you are successful in your application, you would not be offered a start date prior to your 18th birthday.
Your application may take around 6 - 9 months to process.
Discretion is vital. You should not discuss your application, other than with your partner or a close family member, providing that they are British. You should also make them aware of the importance of discretion. You should not post on social media sites about your application or discuss it with anyone else at this stage. You will receive further guidance during the recruitment process.
Please note you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application.
MI5 is committed to reflecting both equal opportunities and the society we protect. Work-life balance is important to us at MI5 and we offer flexible working where operational commitments allow.